Anumber of new ideas for customer service will be employed bylocal independent estate agent Davies and Davies, after two of itsmanagers attended the prestigious Home Sale Network annualconference and exhibition.
Justin Davies, who covers Bradford-on-Avon, Corsham, Trowbridgeand Westbury, went to the event with Mark Ledbury, manager atTrowbridge branch.
Attended by agents and business experts, the event was held atthe Park Plaza Riverbank Hotel, in London, on November 12.
The conference was hosted by Channel Five News presenter MattBarbet and featured expert keynote speakers including the SundayTimes' economics editor David Smith and Marcus Child, a regularspeaker on conference platforms.
The event's five work stream classes focused on the impact of thecurrent and future mortgage market, customer service, the latestonline trends for estate agency and business development.
The conference, now in its 17th year, culminated in a glitteringblack tie awards dinner hosted by Hugh Dennis, star of the BAFTA-winning BBC sitcom Outnumbered and team captain on the popular BBCpanel show, Mock The Week.
Overall, 13 awards were presented at the event, including themost coveted prize, the Cartus Cup, won by North Tyneside's Cooke &Co. The award that can only be won by past Cartus Cup winners, theMasters Cup, was awarded to Hexham and Tyne Valley's Northumbria &Cumbria.
The evening also played host to a charity raffle and auction inaid of The Kwagala Trust.
This worthy UK charity works with the African community toprovide loving homes for abandoned, orphaned or deprived childrenallowing them to live fulfilled, productive and sufficient lives.
"As a national network of independent estate agents, the HomeSale Network Annual Conference is a fantastic opportunity for ourmembers to learn from each other and industry experts on how toimprove and grow their businesses," said Richard Tucker.
"The evening awards dinner is a great way to end both theconference and the year, by celebrating all of the network'ssuccesses in 2010."
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